SERVICE & SAM

Why choose us?

Simply Moving and Sleeping comply with all applicable moving and handling equipment regulations including LOLER 1998, BS ISO10535 and PUWER 1998. Planned maintenance not only ensures compliance but minimises the risk of breakdowns, ensuring peace of mind and longevity of the product.

  We have saved our customers an average 21% on their annual servicing bill

  If we can't repair it we replace it. In the unlikely occurrence that we cannot repair a lifting unit immediately we will leave you with a loan unit until the repair is complete

  We are a CHAS registered company conforming to the highest health and safety standards

  We are members of the BHTA (British Healthcare Trades Association) the UK's oldest and largest healthcare association, founded in 1917

  Full references are available from local authorities, private organisations and service users

All engineering and field based staff are fully DBS checked.

Something else... Services tailored to your exact requirements. A full asset management of your equipment is carried out prior to Simply commencing your maintenance contract. This allows us to ensure our vans are fully stocked with any parts you may require.

Flexible... If you have any further requests not already outlined above which you would like to be included, then please ask. We will always try to deliver the service that YOU want… As a company, we are small enough to care, large enough to cope.

SIMPLY SERVICE ENGINEERS

Simply’s Service Engineers have the skills, experience and technical expertise to service and repair your moving and handling equipment. Our engineers complete disability awareness, dementia awareness, safeguarding, and equality, diversity and inclusion courses, enabling them to have a greater understanding of client needs. So far this year, ‘communication with Simply employees’ has been rated as ‘good’ or ‘excellent’ by 100% of our clients.

Our engineers receive regular technical updates and training, ensuring they are up to date with all aspects of servicing and repair.

Simply Asset Management (SAM)

Simply Asset Management (SAM) allows complete peace of mind that your equipment is being used to its full potential by providing reports to help your future budgeting and equipment control. SAM can assist with full replacement programmes allowing priority replacement at multiple sites. A SAM programme is completely unique to your facility as every customer is an individual, we find that a 'one size fits all' approach isn't sufficiently effective.

An example of SAM and how this enabled an MBC in the North of England to budget for the replacement of equipment, prioritise their units and reduce spikes in spend.

PRODUCTS SERVICED

Simply perform annual and LOLER services on the following products:

  Mobile, ceiling and gantry hoists

  Chairs

  Compressors

  Bath lifts

  Leg lifters

  Variators

  Stand aids

  Beds

  Beds

  Slings

  Height adjustable baths / sinks

  Plinths / changing tables

PREMISES SERVICED

Simply currently complete servicing and repairs at the following premises:

  Domestic households

  Supported living

  Schools / Education

  Care homes

  Hospitals and medical centres

  Sports facilities

  Swimming / hydro pools

  Changing Places

  Equestrian centres

SERVICING AND REPAIRS

  Our office team will contact you when your service is due and will make an appointment at a time most convenient for you.

  Appointments can made by a variety of methods to suit client needs.

  Our engineer will service the product, complete a condition report and ensure that all aspects of the product are functioning safely and correctly.

  All checks are completed following manufacturer’s guidelines and conform to Lifting Operations and Lifting Equipment Regulations 1998 (LOLER).

  If faults are identified, the engineer will repair the product. Our fully stocked vehicles allow any faulty parts to be replaced immediately.

  Technical support and on call engineers are available, 24 hours a day, 7 days a week.

Simply use secure customer relationship management software. Our customers are given access to this software, enabling them to view all information relating to their contract including any updates regarding work completed.

EXISTING CUSTOMERS CLICK HERE TO USE THE CUSTOMER PORTAL.

Don’t just take our word for it when we say we deliver excellent service. See our recent customer reviews!

we care

 with service

Simply Moving & Sleeping Ltd.

THE Print Mill

Rosebery Street

Elland

HX5 0HT

01422 581234

info@simplymovingandsleeping.co.uk

 

 

 

 

 

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